Death by 1000 paper cuts - Software Engineer Guild Employee Review

1.0
28 Jun 2024
Recommend
CEO approval
Business outlook

Pros

There aren't many good things about this company anymore. There are a few good people left here, but this company is running on empty.

Cons

I could write a novel about what an unmitigated disaster this company has become over the past year, but I'll keep it to a select few bullet points. This is coming from the perspective of an engineer that has been at Guild for over 3 years: - From an architectural point of view, engineering is an absolute joke. A select few architects and staff engineers championed a mish-mash of horrible serverless technologies and micro-frontends. Slowly but surely, the walls have been caving in and ongoing development has become an absolute nightmare. Feature development is grinding to a halt. - While I do feel DEI is an important part of our hiring process, Guild over-indexes on it so intensely that it's unequivocally damaged any hope for a bar of engineering excellence in favor of meeting quotas. Instead of hiring based on skill set, we hire based on...you know what. We have several staff level engineers, for example, that haven't the slightest clue how to implement the most basic of features yet they continuously fail their way to the top because of WHO they are instead of WHAT they can do. - The product management team seems like they're running around with their heads cut off. I haven't found a single PM at this company that can articulate a product's vision more than 1-2 months in the future. Instead, what you'll find (as an engineer) is you're constantly trying to put out fires for frantic PMs that have failed to execute on any long term goals, but need to save face for their managers. For some reason, Guild continues to place trust in the product team. Why? I don't know. - The politics at the management level (and above) are at an all time high. All the good EMs have either been laid off or have left. The majority that remain are just emailers and paper pushers trying to shift blame and dodge being targeted of any responsibility. As an engineer, you'd be hard pressed to find an EM at Guild anymore that can provide paths for growth for their reports, or constructive and/or meaningful feedback to help the team improve. - The executive leadership team seems confused, lost, or malicious (perhaps a combination or all 3). In my 3 years, I've seen so many re-orgs, layoffs (latest of 25%) and 'culture shifts' that I truly have lost count. - Instead of working together, Guild has devolved into a Lord of the Flies environment. People hoarding knowledge, for the sake of their own job security. Back-stabbing behavior amongst teams and between teams. I'm sitting here trying to reflect on where it all went wrong, but it seems like death by a 1000 paper cuts. To anyone considering a position at Guild, I cannot stress enough that you strongly consider all of the above points. That's just the tip of the iceberg.

Explore other reviews about Guild

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

While Guild has difficulties like any company, the people working here are bright, driven and well intending. The business has seen difficulties but is now innovating in a way that will meaningfully impact growth.

Cons

There has been significant turnover and organization change over the past few years. Solid and consistent leadership is necessary.

5.0
3 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission: Guild is a place to make a tangible, positive impact on the world at a time when societal challenges can feel overwhelming. The stories we hear about people whose lives have changed are so inspiring. Opportunities: Guild has gone through a lot of changes in the past few years and is continuing to transform itself. There is a lot of product innovation, a focus on improving existing processes (including a commitment to real AI use, not performative), and the chance to be part of Guild's next phase. Teammates: Guild is full of talented, passionate, hard-working people who are excited by new ideas and generous with their time. There is a near-constant buzz of ideas, insights, and lessons that employees freely share with one another because they focus on the goals and outcomes, not politics. Hybrid work: Guild encourages people in the Denver area to come to the office a few times per week, but people can choose what works best for them. Remote employees in other parts of the country can visit headquarters.

Cons

Priorities across teams: Since most teams are pretty lean, it's important to build alignment on important priorities early if you need a lot of time from someone on a project. Transformations: Changes to strategies or team structures can throw some people for a loop, but they can also be energizing for people who lean into the fact that a company at Guild's stage has to stay agile to deliver on its goals and meet customer needs.

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