Worst run company in Nation , Go where you are appreciated, this is not the company to waste time working for - Lending Guild Mortgage Employee Review

1.0
17 Jun 2014
Recommend
CEO approval
Business outlook

Pros

A good place to leave. A great company to absorb entire branches from because Guild is all about belittling its work force, so if you want to recruit great people , do it at Guild.

Cons

Way below par pay, time cards altered by management, no pride in management all the way down from CEO. Privately held company owned, majority shareholder an investment company in Nebraska who care only about profits. Inability for employees to buy shares. Management cannot be trusted on any level. CEO preaches idealistic nonsense about an open door policy, but when you present valid concerns such as reporting a major breach in IT security, report managers for fraudulently changing time cards and inform management that 100's of consumer files where not disclosed by law it's clear profits come before all. Most upper level managers including CEO have never originated a loan in their entire careers. Because they have not done loans, they are unable to grasp and understand the delicate nature of how hard loan officers work to build relationships and managers myopic approach to realtor relationships is ignored and loan officers are told that all realtors are whiny cry baby primadonnas and managers simply do not care if loan officers loans fund on time. Instead of striving for excellence it's easier to pretend they are doing a great job and working hard but reality is it creates an environment of sub par mediocrity. Guild managers have no shareholders to answer to and Guild can be used as an example of how to not treat people, abuse and exploit those who try to be loyal. Guild managers hide behind an attitude of indifference and excuse it with a lot of lame statements " it is what it is". Or " be a team player" with the expressed knowledge that managers have no idea what team work entails because their version of " team " if not catering to managers egos, bonuses and striving like a slave to make sure your manager is bonuses, no matter the cost to employees or sub par working conditions you are simply " not on THE team". Guild has a clear attitude that you should come to managers with hat in hand and grovel not much different than a slave approaches the plantation owner. It's a culture of no future, no accountability and a culture where promotions are not granted. Interestingly Guild lays off and fires the talented when they begin to make good salaries or do not kiss behinds. Do not waste your time and when you and your branch of talented folks finally figure out the obvious then recruit your entire team and take your people over to many of the companies who would love to employ , reward and help you grow your future. Only future you are building at Guild is that of your managers and antiquated myopic, dictatorship run CEO and Midwest majority share holders who could not care about you, your family and your future. Finally because Guild focuses mostly on building a service portfolio the customer service is the worst in industry. Thank god for the CFPB.

Explore other reviews about Guild Mortgage

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Very organized, lots of help lines and depts available. Big company with a small feel.

Cons

Lots of meetings. You have to be selective with what you want to participate in.

2.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Well established, offices throughout the country. Have plenty of coaching and training available especially if you are willing to pay for it. Benefits are pretty reasonably priced.

Cons

Overly bloated corporate structure, company margins are high and baked into your rates. They pay a lot of people high salaries that don't contribute a lick to helping the life blood of the company, their LO's originate loans. Give you a minimum wage base on a drawback. So you can get yourself in a hole if you have a month without any closings.

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