I am a Graduate Trainee, Seeking to learn every possible thing - IT Service Desk Analyst HCLTech Employee Review

3.0
14 Mar 2026
Recommend
CEO approval
Business outlook

Pros

6 months experience at HCLTech 1 month training + 5 months production 0 escalations External client project exposure ~100 calls/chats per month ~600+ tickets handled per month Strong communication with users Troubleshooting capability

Cons

Right now only con is i am working at really low salary

Explore other reviews about HCLTech

5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

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