A Mixed Experience at Htec - IT Service Desk Analyst HTEC Employee Review

The people are great! The people enable you to learn from them, even when the company doesn’t promote it as much. Although recently they have been pushing for more training which is good.

- Wayne Manor - Pension - Sales driven, customer always comes first even in dire situations. As soon as the customer threatens to leave, the situation becomes a priority and the teams are expected to just deal with it. - unrealistic deadlines, deadlines proposed by the dev teams aren’t taken into consideration by upper management and they are then surprised when things go bad.

You have engineer colleagues with good skills and knowledge, friendly environment in the offices, plentiful amenities

Only junior level work is available, no quality, just quantity. Management will never have your back. Upper management is disorganised and the company is totally directionless. Some upper managers are dishonest. The business model is supposed to be providing quality consultancy for first world companies for relatively cheaply, but the reality is that no customer wants consultants for quality projects, they do them internally. Company is competing with Indian consultant firms who work much cheaper.