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Harbor Freight Tools

Engaged employer

Inefficient practices - Assistant Store Manager Harbor Freight Tools Employee Review

2.0
9 Nov 2011
Recommend
CEO approval
Business outlook

Pros

Company offers good individual benefits for full time workers. Company offers decent bonus incentives for management. Company offers decent employee discount.

Cons

Low leadership expectations of store and district management. Lack of professionalism in store and district management Inefficient procedures which lead to wasted time. Distribution centers will pass shrinkage onto the stores leading to inaccurate inventory counts. Shady locations Company has a habit of transferring bad managers instead of terminating them. Inability to stick to return policy. Lack of clarity for job expectations.

Explore other reviews about Harbor Freight Tools

5.0
20 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible depending on situation, friendly, and willing to help new workers for extended periods

Cons

Strict on specific rules, may be prone to theft in store depending on area

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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