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Harbor Freight Tools

Engaged employer

It's retail...experiencing growing pains. - Store Manager Harbor Freight Tools Employee Review

3.0
12 Jan 2009
Recommend
CEO approval
Business outlook

Pros

The best reasons for working at HFT. There is a generous employee discount of 20%. When I worked there, you had a certain degree of flexibility with the scheduling.

Cons

I experienced very long hours that were mandated from management above me. A management schedule submitted was seen as a "minimum" rather than actual. I understand being salary, but the trade off from personal to work life left a lot to be desired. I felt there was a lack of communication from upper management. When I had HR issues, I felt as though they weren't being taken seriously and that things had to get to an outrageous level before anything would happen.

Explore other reviews about Harbor Freight Tools

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company to work for they do care about your feedback!

Cons

Hitting the goals they have set for you can be challenging most of the time!

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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