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Harbor Freight Tools

Engaged employer

Poor Work/Life Balance - Customer Logistics Supervisor Harbor Freight Tools Employee Review

2.0
3 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Convenient location Good Health Benefits 20% Employee Discount

Cons

Constantly Changing Schedule (even after it has been posted) Rude Managers Low wages Not enough staffing for work load Work/Life balance is nonexistent Constantly working outside without the pay considerations Bonuses are a joke don’t let management convince you otherwise Commissions are great as long as the customer never returns the item.

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Harbor Freight Tools Response
7y
We appreciate you taking the time to share your feedback with us. As you know, one of our Core Values is “Continuous Improvement,” which means listening to our Associates every step of the way and learning as we grow. We are especially listening to feedback regarding management and hours, and we'll share your comments with the appropriate Associates. Thank you for your continued hard work in Harrisonburg and for being a part of the Harbor Freight Tools team!

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

1
4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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