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Harbor Freight Tools

Engaged employer

Know what you are getting yourself into - Sales Associate Harbor Freight Tools Employee Review

2.0
2 Sept 2019
Recommend
CEO approval
Business outlook

Pros

The company offers paid time off and a matching 401k plan to full and part time employees. Can earn additional money by selling warranties and memberships. I enjoy talking with the customers and don't mind doing the job aside from the repetition.

Cons

Long hours on your feet without breaks while other employees are allowed to socialize and leave his/her work station. Expected to sell sell sell even though we were told our only responsibility is to offer certain products. Have to repeat the same 10 word phrase to every customer.

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Harbor Freight Tools Response
6y
Thanks for taking the time to share your detailed feedback with us. Please know that we greatly value your continued hard work and encourage you to discuss your concerns with your HR Partner or the HR Hotline at (800) 693-8377. You can also reach out to myself directly if you feel comfortable at culture@harborfreight.com. Thank you again for sharing and we look forward to watching you grow with the team.

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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