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Harbor Freight Tools

Engaged employer

Toxic work environment with good pay to trap you there - Sales Supervisor Harbor Freight Tools Employee Review

2.0
9 Jun 2022
Recommend
CEO approval
Business outlook

Pros

The pay is some of the best for retail. Not an exaggeration, it pays better than any other retail store in my city which is the only reason I haven't left yet. Benefits are decent.

Cons

Constantly being berated and belittled by management. He calls me stupid and lazy behind my back, and has shared those sentiments with a corporate team I was trying to join to escape the store level, so they stopped replying to me. When I approached higher management with my concerns, I was told that I had a lack of common sense. A manager in another store in my district has had multiple sexual harassment complaints and nothing has been done as far as we can tell. Afraid to go to HR because of potential retaliation. They don't do anything to protect you against DMs or SMs. It wasn't always like this, an old manager was amazing and cared about your career development, but she left to go to a different store.

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Harbor Freight Tools Response
4y
We appreciate you sharing your experience with us. We strive to build the best place to work and your feedback will help us do that. Here at Harbor Freight, we value people above all else and we believe in treating everyone fairly, reasonably, and with respect. Our policy against inappropriate harassment, discrimination, and retaliation applies whether the inappropriate behavior is engaged in by an Associate or a non-Associate. We highly encourage our Associates to report any cases of harassment and discrimination to their HR Partners, the Employee Relations team, and the HFT Outlet or you can email me at culture@harborfreight.com. Thank you for your continued hard work and we look forward to seeing you grow.

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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