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Harbor Freight Tools

Engaged employer

Operations Manager - Operations Manager Harbor Freight Tools Employee Review

2.0
6 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Easy business to run with the right mix of store management Very simple business model (but can cripple a store that has high traffic/low avg ticket Company experiencing major growth in new markets and existing markets Fair compensation for store management positions

Cons

Low payroll percent (vs 50%+ margin?!?, killing stores!) Hiring wage for p/t and f/t non-management positions is embarrassing Company programs (freight receiving/processing, LP, inventory management, training,) certainly highlight how to do things the hard way. If you don't come to the company with previous retail management experience - recommended not to use this company as a positive resume influence. Promotions based on who you know and attrition, not actual experience/qualified candidates Company growing too fast to keep up with systems and programs/policies needed to run a fluid business. Growing pains are expected, bad apples bringing in bad habits from other companies is avoidable.

Explore other reviews about Harbor Freight Tools

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

love it best place to work

Cons

no cons nothing to complain about

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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