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Harbor Freight Tools

Engaged employer

A true people first company - Senior Store Manager Harbor Freight Tools Employee Review

5.0
31 Mar 2025
Recommend
CEO approval
Business outlook

Pros

First line associates are always put first and field leaders and above truly take the time to listen to concerns and ideas and work towards addressing those concerns. Truly takes the idea of continuous improvement to heart through the eyes of the associate experience.

Cons

Simplicity is a strong suit for the company however sometimes the simplicity when it comes to the technology gets in the way. We are still growing as a company and we’ve made significant improvements in this area and we are continuing to move through updates to outdated equipment.

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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