Pros
Free coffee and beer on Thursday
Cons
BE WARNED YOU ARE SIGNING UP TO WORK IN A CALL CENTRE BEING TARGETED TO MAKE 125 CALLS A DAY. If you are applying here to become a mortgage adviser, understand exactly what you are signing up for. In my experience, the interview process did not reflect the day to day reality of the role. You are not being hired to be an adviser; you are being hired to act as a high volume telesales agent. Progression is heavily gated. I found that you absolutely will not become a mortgage adviser unless you consistently hit those aggressive call centre sales targets for months on end, and even then, advancement is far from guaranteed. They quote an 18 month timeline to qualify, which in my opinion is entirely unnecessary and serves primarily to keep you on the phones. Once you start, you will quickly realise your actual job is to make calls and drive sales. Only if you excel as a call centre agent will they even consider paying for your course materials and moving you into an advisory role. Do not waste your time here if your goal is to actually work as an adviser rather than a cold caller.