Pros
Working at Headkount with the leadership and coworkers was lovely…at first. Lots of gratis, meeting new people, brand education, overall positive work environment, decent pay, gave me great experience in the industry to seek other opportunities
Cons
Since the company took on new leadership and rapidly expanded the last two years, they started drastically going downhill. Their policies kept rapidly changing and the employees as well as the management became increasingly displeased with the lack of transparency. NO hours, no more requests for time off being respected or approved for work life balance (even if made months in advance), no PTO unless you’re sick, and they want a doctors note.. or there’s hell to pay. constantly harping on employees if they are more than 1 minute late, which is completely RIDICULOUS, especially in THIS industry. No flexibility with scheduling. Oh, you want to stay 10 mins later since you were 10 mins late from traffic? Nope, too bad. If you offer to drive to a store 40 miles away, they won’t hesitate to schedule you there 5 days a week - if the hours permit. Don’t want to drive an hour to work everyday? I guess you won’t have hours then. Oh and be prepared to kiss up to the regionals, going above and beyond if you want the slight opportunity for “advancement” to “full time”, which is really just a slight pay increase for way more work and maybe one office day a week. Be prepared for potential unwarranted criticism from petty event/brand leaders who like to complain in their free time, then receive harsh criticism from management that is disguised as “feedback”. Towards the end of working for this company I have to say they almost ruined my mental health.