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Thank you for taking the time to share this thoughtful feedback. I truly appreciate your recognition of the talent, dedication, and character of our team members. I’m also glad to hear that you’ve found work-life balance to be a positive aspect of your experience.
I understand your concerns regarding financial outlook, compensation, and team investment. We recognize that sustaining competitive compensation while navigating market challenges is critical, and I want to assure you that leadership remains focused on addressing these concerns in a way that supports both our team members and the long-term health of the company.
Additionally, I appreciate your feedback about interdepartmental communication. I welcome the opportunity to discuss your thoughts further in a 1:1 conversation. Your perspective is valuable, and I’d appreciate hearing more about your experiences and any ideas you may have.
I also hope you can see and recognize the differentiation that Health Catalyst offers vs. nearly every smaller healthcare technology startup company operating in this space. Health Catalyst has been steadily and significantly improving its profitability every year since going public nearly six years ago, and recorded its first year of meaningful positive adjusted free cash flow in 2024. There are few, if any, healthcare technology startups with positive free cash flows, which means that they are dependent on outside sources of capital to fund their basic operations. We at Health Catalyst do not have that dependency anymore, and this offers financial sustainability and staying power that these other companies have not yet achieved, and few venture-backed companies ever get to this point. It is one of the reasons why the vast majority of venture-backed startups fail. We have plenty of challenges at Health Catalyst, to be sure. But we also have unique, differentiating strengths that include a strong balance sheet, a company with growing profitability and cash flows, size and scale that almost no other healthcare technology company enjoys – including over 1,000 client relationships.
Thank you again for your feedback—it helps us continue to grow and improve as an organization.
I hope you see a meaningful and rewarding future with Health Catalyst!
Best, Dan Burton