Claims processor review - Medical Claims Processor Health Choice Employee Review

I was able to learn a variety of new skills that allowed me to grow professionally.

Medical benefits weren’t that good.

The pay is not too bad.

Too numerous to list but I'll try. The management is the worst I've ever seen. Very Toxic. They don't follow policies and procedures. HR only supports management and assume whatever they say is the truth. Over 25 people left in our department in a 2 year period d/t toxic management!!! They hire new staff and they quit within a year. This includes supervisors who are harassed if they dare to disagree with management. There is NO training for new hires. Their contract will likely not be extended d/t the fact that they cannot pass NCQA. Management says that employees are REQUIRED to work OT and no extra pay is given. The supervisor kept some employees on the phone until almost midnight! The benefits and PTO are not good. Management was successful in staff splitting by talking about other employees in 1:1 meetings. What was previously a good team who helped each other turned into back stabbing. They won't let employees move up or to another dept. One star is too much.