Great Company!! - Customer Success Manager HealthEdge Software Employee Review

5.0
13 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Remote position Good benefits Good Pay Great Culture

Cons

Internal processes and communication to customers needs to improve. Room for growth needs to improve Work life balance could be better

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HealthEdge Software Response
3y
Thank you for your feedback. We always enjoy hearing how current employees enjoy working at HealthEdge. We did recently add four 4-day summer weekends to the holiday calendar based on feedback we received from employees to help them manage work-life balance. Our goal is to provide additional time for employees to relax with an extra day off around the existing 3-day holidays for Memorial Day, Juneteenth, 4th of July, and Labor Day.

Explore other reviews about HealthEdge Software

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Great overall onboarding and new hire experience. Very well structured internal processes and pleasantly helpful leadership and kind team members! Willingness and proactiveness to get feedback to help with getting better, improving, and refining processes and tools. Great active support to all employees, both tenured and freshies! Thank you HealthEdge! I am really looking forward to working on projects and serving our clients/customers together with the teams here at HealthEdge!

Cons

None thus far. Keep up the good work!

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HealthEdge Software Response
1mo
Thank you for the glowing review! We hope you continue to grow your career with us!
1.0
9 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work is the only Pro left

Cons

Zero communication & zero leadership. A lot of talking from higher ups but months after merger everything is far, FAR worse than before. Culture = gone Mission = gone Health care benefits= the bare minimum Parental leave= reduced Office= cold, stale, uninviting Summer fridays = gone PTO = reduced with new tenure requirements Bonus= reduced Layoffs = constant

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