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Healthcare Services Group

Engaged employer

Good learning experience, bad company for mid to high level professionals. Company ran by used car salesmen. - Account Manager Healthcare Services Group Employee Review

5.0
16 Feb 2015
Recommend
CEO approval
Business outlook

Pros

It's an okay paycheck but not great. You do have some managers who do support you but they are limited by micromanagement of others. Company does offer benefits however you must wait two years to get them (Account Manager).

Cons

Underpaid for all positions except for District Managers on up. The less money and labor you use goes towards upper management's bonus. Unreal expectations of line workers because they are paid 7.25. Raises are far and few between and promises are made and are not fulfilled. Company ran by salesmen who could not run their program they preach to you. You have little supplies, little budget and too high demands. Upper management and the salesmen brag about the company and their potential but it is all smoke and mirrors. Administrators hate the company and culture. Company has no real assets so do not buy into its BS. If you need a job fine but if you are a professional the only way you love up is being the loop. Not to mention all the unnecessary paperwork and meetings. Lastly upper management, why don't you try and clean toilets with a tie on? Must be nice to enjoy those bonuses we bust our butts for for you to enjoy. You guys suck, period.

Explore other reviews about Healthcare Services Group

5.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Helps develop responsibility and discipline

Cons

Often requires night or weekendshifts

4.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A Properly Managed Account with good Upper Management support can reward an Account Manager with 5 day work weeks and weekends off. The Mission Statement, which could be distilled down to Do your utmost to serve your Clients, Residents and Employees and Make this world a better place, resonates with me. I've read a lot of negative reviews basically saying HCSG Upper Management overburdens Lower Management and Hourly Employees withdemands that are impossible to meet. But I have not experienced this. Far from it. Thus far, everyone in my own upper management line has demonstrated the opposite, they are all eager to prioritize "rescue missions" to ease the pain of managers who are short staffed for example, by jumping in to help their Account Managers Personally. I would say, if dumping excessive work or educational demands on Lower Level Managers and Employees is or was a real issue at HCSG and explosive attrition was ever a problem as a result - my upper management Team is PROACTIVELY Demonstrating the RIGHT way to fix and run things and I applaud their effforts whole heartedly.

Cons

Any Manager whose focus has always been on Problem Solving / Trouble shooting will always have much to say when it comes to making things work the way they should in a not so perfect world. To share everything I am personally involved in fixing and everything I intend to fix would potentially give the wrong impression of this company as a whole. Every Location, has a different story to tell with it's own inherent issues, and I have not been with HCSG long enough to comment on Nationwide Management patterns. I assume any Management Deficiencies in the past that may have resulted in High job dissatisfaction and turnover rates have been addressed and Employee Corrective Actions have been applied to the mid and upper Management team just like they would be and are to lower management and hourly employees. That is my assumption. And if it turns out that upper management is detatched and non sympathetic with the real life issues caused by overburdening lower level employees with impossible demands, I would cite that as a Ginormous "Con" with intense heat and passion because that would be a persistent pattern that contradicts the often stated Corporate Mission with blatant hypocrisy.

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