Don’t look here . Chaotic poor senior management with trickle down effect to direct line managers - Care Navigator Healthmap Solutions Employee Review

Poor leadership with unclear direction and insight overall . Poor implementation of process , IT severely lacking ability to keep up with enhancements , leadership makes decisions without valid input from those performing the job role . Input from front line employees to improve policy procedure , process not existent, Have a real nurse senior leader that has tangible insight into the telephonic nurse role . Company wil fail the more the nurse role is diminished with metrics, call times , exorbitant case loads > 1,000.