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Heard Technologies

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Mission oriented, values driven, great problems to solve - Product Manager Heard Technologies Employee Review

5.0
20 Aug 2025
Recommend
CEO approval
Business outlook

Pros

- Heard is very mission oriented in helping small businesses be successful - They care about their employees - They are ready to rethink what problems need to be solved and how

Cons

- Not a real cons but it's a startup, AI is changing the landscape so you need to be ready to roll up your sleeves and change as needed

Explore other reviews about Heard Technologies

5.0
15 Aug 2025
Recommend
CEO approval
Business outlook

Pros

First off, Heard serves a strong mission — I love working somewhere that’s making a positive impact with customers. Heard attracts talented, smart and hardworking employees. It’s a very collaborative and welcoming team, and I felt part of the “Heard” from day one. There’s also a strong culture here that’s never felt forced, it’s very authentic which I know can be difficult for remote teams. There are clear goals and expectations, and lots of opportunities to learn and grow. They offer strong benefits including unlimited PTO (and time off is encouraged and respected!), generous parental leave, health and wellness stipend and great healthcare benefits. The leadership team is open and receptive to feedback and they really value the perspective of both employees and customers.

Cons

None that I can think of.

1
5.0
30 Dec 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Culture: One of the things I appreciate most about working at Heard is how our therapists (our customers) are at the center of everything we do. It helps shape our culture to be based on transparency, innovation, and quick learning. - Benefits: This past summer, the team significantly improved our health benefits, which has been a game-changer! I appreciated that the team listened to our feedback on this need and acted quickly. Additionally, we are fully remote (both a pro and a con!), have a monthly wellness benefit, and a home office setup stipend. We also have a really strong parental leave policy compared to other startups I’m aware of. Honestly, these are some of the most solid benefits I’ve had in a long time. - Team: Our team is made up of some of the smartest, most caring, and dedicated people I’ve worked with. They push me every day to do the best work I can to ensure we’re supporting our therapists and each other along the way.

Cons

- Similar to one of the reviews below, we had some layoffs and a related reorganization a few months ago, which was tough. Fortunately, I felt really supported by my manager and our ELT, and I understand why we had to make that decision, but it’s still hard to see our teammates leave. - As a fully remote company, I’d love to have more opportunities to get together in person. We do an annual full-team offsite, which has been wonderful, but it’s only once a year.

1
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Heard Technologies Response
1y
We're so happy to learn you’re having a positive experience with us. Thanks for taking the time to share this review.
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