CEO is narcissistic. Within less than a year of his arrival, 2 of the 3 original founders of the company left and many others from the support center have been let go or forced out.
If you disagree with any of his decisions or ideals your are marked and most likely your days will be numbered. When I was there, many individuals would not contribute during weekly staff calls for fear of retaliation. It was always the same group of insiders that would contribute and they would praise this guy. Tough way to run a company where they tell you we are all family.
If your position is not directly involved in revenue generating your position is considered expendable if he thinks he can be replace with someone less experience and at a lower salary.
If you consider working hear in a support center position, be aware that all your hard work will not stop you from getting replaced at his whim.