Ignore the positive reviews - Sr. Account Executive Hearth Employee Review

1.0
12 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Everyone I worked with was pleasant and the work is remote.

Cons

Insultingly low base pay for a "senior" level account executive position ($20/hr). Your tasks are mostly that of an SDR, yet most SDR's I know are making substantially more on a base level without the additional responsibility of closing the deal. Monthly commissions do not pay out until you are 80% of your ARR goal of around 8-12k. The list of reps that hit payout could be counted on one hand. The product and its value is the main con: Hearth is a middleman between the General Contractor and the Financing Company. The only proprietary thing they offer is a slapped-together CRM created to justify asking for $2,400/year from a Contractor. Their biggest value prop is the loans offered do not have dealer fees". However, Contractors can go directly to companies like Acorn Finance and get the same lender's Hearth is partnered with, with no dealer fees, and the service is free for the contractor to use. Daily KPI's foster early burnout. 120 dials, 3 hours of talk time, on top of running 3-4 demos a day trying to sell a mind-numbingly bad product with no real value other than generating revenue for Hearth. If you have sales experience, or honestly even if you don't. Have some self-respect and decline the offer from Hearth if it is extended.

Explore other reviews about Hearth

5.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The leaders are transparent and down to earth. It is a real team atmosphere. It is a grind of course, but if you love the grind here it will love you back. The coaching and management team are all really good people genuinely interested in you and your success. If you are looking for a challenging and rewarding place, this will feel like home

Cons

Sometimes it can be hard for people to initially push themselves to the gear needed to start winning because it is a grind.

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Hearth Response
3mo
Thank you so much for taking the time to share your experience! We are thrilled to hear that you’ve found a home here at Hearth and that our leadership and coaching teams have made a positive impact on your journey so far. We truly appreciate your perspective on "the grind." You’re right - reaching that next gear takes a lot of grit, and we are committed to supporting our team members as they push themselves to achieve that success.
1.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- decent ramp time for new employees - good if you're in between jobs and need something in the meantime

Cons

- Management shows favoritism to certain team members. - Change fatigue is next level at this company. It's one thing to pivot, it's another to throw 10 things at a wall and see which one sticks. - Team members manipulate work to hit commission making it an unfair and toxic environment. - Managers do not listen to the team when a problem is presented. When the issue arises again, team members are blamed or gaslit. - There is a pattern with managers sharing personal information about employees. One manager shared details about an employee's personal situation at home. Not for any work related reason, but to complain and demean someone who was already in a difficult position. It was concerning and left me uncomfortable. - Managers protect each other at all turns especially the ones that keep bragging about being there 6 years. - Customers complain about being inundated with marketing, outreach, phone calls, voicemails, text messages from Hearth. Instead of listening, they set up more automated outreach emails and ignored our concerns.

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Hearth Response
1d
Thank you for sharing your feedback. We’re glad the onboarding process was a positive aspect of your time here, but we are genuinely sorry that your overall experience with our team culture and management fell short of expectations. We are committed to a fair, respectful, and supportive workplace. We take your concerns regarding workplace dynamics, privacy, and internal processes very seriously, and your feedback helps us identify areas where we need to improve. We would appreciate the opportunity to confidentially look into your specific experiences. Please reach out to us directly at hr@gethearth.com.
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