Numbers are valued over employees - Anonymous Employee- Former Employee Heirloom (MA) Employee Review

Nice work environments and colleagues

A bit chaos in communications

The immediate team was solid and the office location was fine.

. Frequent restructuring announcements created repeated disruption without delivering meaningful improvements. . Responsibilities and reporting lines constantly changed, leading to ongoing confusion about who was accountable for what. . Departments and teams were repeatedly reshuffled, making it difficult to maintain any stable workflow. .Employees were forced to continually relearn processes that were often replaced before they could be fully established. . Underlying operational problems were never addressed, with changes focused on structure rather than real fixes. . Constant reorganizations undermined morale and made progress feel temporary and unstable. . The ongoing cycle of change led to disengagement as employees lost confidence in any lasting improvement.