Strongly Caution – Farmington Hills Location - Clinic Service Representative Henry Ford Health Employee Review

2.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The office providers were incredibly kind and patient.

Cons

In my experience, this office had serious professional and safety concerns. Staff were undertrained, often unprofessional, and repeatedly ignored HIPAA rules. Complaints were avoided, schedules were manipulated, and employees prioritized friends and family over emergencies. Staff sometimes spoke in their primary language when only English speakers were present, despite reminders. Policies, including Henry Ford Health rules on outside products, were selectively enforced. I am one of several women of color who left within six months, while staff with personal ties to management remained protected. Even after a death in front of the building and a construction worker injury, operations continued as usual. This review reflects my experience and perspective. I strongly encourage caution for anyone considering this location.

Explore other reviews about Henry Ford Health

5.0
25 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

really able to work independently

Cons

can be strict about hours worked

3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, safe and trusting environment, leaders that listen, lots of opportunities for training and development.

Cons

Inconsistent between different hospitals and leaders. Health insurance is awful and expensive. Bonuses only go to leaders, even though frontline staff are doing the actual work.

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