Lack of honesty on management's part with both employees and customers, and I agree with the above review that most leadership gain is at the expense of others.
As a full-time "salary" job, work should take 35-40 hours/week, where as at Highland Forwarding employees may spend upwards of 50-60 hours/week, the most common reasons for this being exploitation and trying to cover for a lack of actual skill. This goes unrecognized and unappreciated by management as well.
In comparison to other forwarding companies, compensation runs on the lower end of the salary spectrum.
Favoritism in the office is very obvious and blatant, ruining employee relationships and morale.
Hiring policy seems to include hiring two incompetent, easily manipulated employees to one proficient worker as a cost-cutting technique.
The President of the company is correct in saying that employment here is not for everybody. Just for those who have no other choices or opportunities. Desperation is all that would keep an employee at Highland Forwarding for long.