18 Feb 2018
Hilti Group Response
8yThank you for taking the time to write a review about your experience with Hilti. We’re very concerned to read that you felt you had a negative experience whilst working with us – we take your feedback seriously and would welcome the opportunity to discuss this further with you.
To address your point regarding work life balance, we actively promote a strong work life balance and work very hard to ensure our employees are happy which is why we’ve implemented employee friendly policies such as Flexi working hours. In addition to this, every year we conduct employee opinion surveys wherein we capture feedback on work-life balance of the employees and take serious actions to improve our existing policies and processes to enhance the overall experience of our employee.
With regards to having no support or career opportunities, as part of our business strategy, developing our people is a key business focus. We have strong training and development programs in place to help team members progress. Further, our performance and people development processes allow them to have constructive discussions with respective team leaders. In the recent times, we have opened up a lot of lateral & vertical positions into which people can move based upon their performance and potential. Based upon this, we are happy to share the data that in 2016 as well as 2017 over 20% of our workforce has moved into new roles which is very high as per industry standards.
Finally to address your point regarding work pressure, growth in scale and complexity in organizations can be quite taxing on people. If we have to outperform and grow we have to put in our best and a little extra effort, while working smartly, to achieve our goals. Whilst we understand that at times, workload can be challenging (which is something we’re actively addressing as through many of our engagement as well as wellness programs) we do offer an open and honest environment where our team members can openly discuss their concerns with their leaders to alleviate this issue. We have a structured target setting process every year in agreement with each team member followed by a continuous review process which is also a platform to discuss work related concerns. The team leader does his or her best to address these concerns in such platforms.
We would however be happy to clarify and discuss with you in detail about your experience, therefore if you could email us your contact details at HRIndia@hilti.com a member of our team will be in contact as soon as possible.