Informal atmosphere, skilled people, but poor decision-making persists - Senior Service Delivery Manager Hiya Employee Review

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Informal atmosphere, *mostly* skilled and effective people. though there are clear weaknesses. Currently on a good path, but previous mis-steps have led to big problems. Career opportunities are mixed--will you be involved in a pet product or something else?

Cons

Poor decision making at times. There's talk of pushing decisions down to individuals, but really one opinion matters.

Explore other reviews about Hiya

5.0
15 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Flexible, friendly, room for growth

Cons

None! It is a startup, if you aren’t prepared for that then it might be a little surprising.

5.0
6 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Start-up culture Trust and respect are fundamental principles actually practiced

Cons

Don't always move as fast as we should

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