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Holy Cross Hospital

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Rural Healthcare Workers Deserve Better Support - MA Holy Cross Hospital Employee Review

3.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Meaningful work serving women and families in a rural community. Many providers and frontline staff genuinely care about patients and work incredibly hard with limited resources. The patient population and fellow coworkers were often the brightest part of the job.

Cons

Working for Women’s Health under Holy Cross Hospital as a pregnant employee and postpartum mother was one of the most emotionally exhausting experiences of my career. What was most disappointing was not the work itself or the patients — it was the lack of support from leadership, management, and HR during one of the most vulnerable seasons of my life. As someone working in women’s healthcare, I expected more understanding surrounding pregnancy, breastfeeding, postpartum recovery, childcare, and the realities many mothers face. Instead, I often felt scrutinized, dismissed, and unsupported. There was little meaningful support for breastfeeding or pumping as a working mother, despite working in a field centered around caring for women and babies. Conversations around accommodations and leave frequently felt adversarial rather than collaborative. I spent an incredible amount of time navigating stressful meetings, constant emails, and pressure surrounding attendance, scheduling, and leave while also trying to recover physically and care for my children. What leadership especially failed to recognize is that rural healthcare challenges do not only affect patients — they affect employees too. Many of us are living the same realities as the community we serve. In Taos, childcare is limited, reliable transportation can be difficult, resources are stretched thin, and families are often balancing impossible schedules just to survive. The ecosystem here is delicate, and healthcare workers are not immune to those struggles simply because we work in medicine. As a single mother co-parenting long distance while raising a baby, I needed understanding, flexibility, and humanity. Instead, I often felt like my circumstances were treated as an inconvenience. The disconnect between the mission of women’s healthcare and the way pregnant/postpartum employees are actually supported internally was heartbreaking. There are incredible providers and staff members doing deeply meaningful work within the clinic, but leadership culture matters. Women’s healthcare organizations should be leading the way in supporting mothers and families — not contributing to the burnout of the very women holding the system together.

Explore other reviews about Holy Cross Hospital

5.0
19 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Different units are available here.

Cons

Work can be tedious sometimes.

1.0
29 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most staff are hardworking, dedicated to excellent care, and dedicated to exceling as an employee. Many are a joy to be around. It's very important to have good working environment and coworkers when you spend a large portion of your time at work. Pay is adequate.

Cons

It is a toxic and bullying work environment. From day one I experienced bullying by a manager from another department who was well known for behaving in this manner. I was not training properly but expected to know how to do my job, and harassed when I made errors. After 90 days I filed a grievance regarding the mgr and was told that her supervisor, a c-suite exec, liked her so nothing would be done. In the meantime, we had a revolving door of managers in my department. Then the bullying, whispering and ostracism started within my department. Again, mgmt did nothing. Mind you, I received a positive review for my work. In my prior employment experiences I also received nothing but great reviews. After close to 2 years I finally found the environment too abusive to remain and gave notice. They replaced me with a woman from another department who shared with me that she had also been the recipient of bullying and ostracism in the department she was leaving. I hoped she wouldn't have the same experience in her new position. She did. My understanding is that she was fired without warning for something that could have been resolved by training, which she didn't fully receive because I wasn't allowed to fulfill my notice period and train her. She was another victim of bullying, gossiping and working against a coworker rather than helping them to thrive.

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