Pros
•Pay/bonuses
•Clean professional office
•Provide snacks in the break room
•Accommodating with school schedule
•Co workers are great/Atmosphere
•Motivation/Incentive programs to keep work challenges fun
Cons
•Sometimes the callers can be mean (To be expected in customer service, but it’s not for everyone)
•There is a lot of information to learn, which can be intimidating at first, but it does get easier once you memorize processes.