Shell of the company it once was - Support Engineer I ICON Employee Review

2.0
4 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Startup culture to a T. The mission is something that can motivate anyone to wake up & be thrilled to go to work each and every day. The teams and individuals you work with each day are very close with each other & you will have a good support system within at the lower levels. Free/subsidized lunches and dinners for the hectic hours that are worked to complete various projects. Good if you like a non-routine work schedule

Cons

ICONs culture has taken a significant shift in 2022. As they scaled from 100 employees at the end of 2021 to around ~450 at the end of 2022 & receiving $460 million in startup seed funding, the culture went from caring about the employee to doing what is best for the company & indivduals at the top. Halfway through the year when hiring slowed down due to recession concerns, instead of letting go of some recruiters & paying them a severance for their service to the company, the company has fired 3 of them & claimed it to be "performance-based". There have been four new directors of departments externally brought in the last 6 months & they have done ruthless overhauls of departments & undiplomatically let go of employees that did not fit into their vision. ICON may spout about Diversity & Inclusion, but the current data says otherwise. Out of the senior leadership (CEO, CFO, COO, CPO, VPs, & Directors) all of them are white male (with the exception of a white female at the helm of HR). The monoculture that is presented at the top represents the gatekeeping that is often seen in tech & ICON exemplifies that. With the seed funding and publicity of contracts with NASA, DOD, Lennar, etc., ICON knows the gem that it now has and realizes that they can overwork, underpay, & ignore employee satisfaction/needs because there is always someone else waiting to fill the position of an employee no longer on board the new way of operations

Explore other reviews about ICON

5.0
16 Apr 2024
Recommend
CEO approval
Business outlook

Pros

ICON gives exciting opportunities to work with cutting edge technology, kind people, and exciting partners. Every day at ICON looks different and things are constantly new and different. It allows an eager employee to build a variety of skills and tools that they can use for their entire career.

Cons

Things at ICON are constantly changing. The ICON you may have worked at last year might not be the ICON you work at today. This can be really hard if you're not adaptable. It's also demanding and very "surge-y". It can be hard to predict when the big surges happen, but it's important to have a personal life that allows for periods of extreme commitment to your career (I am talking week-long+ sprints of working and sleeping only). This can be really difficult, if you aren't prepared for it. Another key challenge is that ICON is a true start up. Nothing is guaranteed. If you're looking for a stable and reliable workplace for longterm consistent comfort, look elsewhere. But fortune also tends to favor the bold.

5
3.0
29 Nov 2025
Recommend
CEO approval
Business outlook

Pros

This company is a startup. A rather big startup, but still got the startup vibe. CEO is evangelical, an excellent salesman. Has brought in a ton of investment. He trends quite visionary, especially in the aesthetic domain. It is a good place to get your feet wet. We embrace big technical challenges. Per true startup style, an enterprising person willing to put in extra work can rise in the organization. Hard work and long hours are appreciated. And sometimes mandated, though the official 6 days/week requirement didn't work out so well... Come join us. The hiring process is a bit opaque and confused. We go through HR folks pretty regularly. Call back, use your inside contacts. Good luck, and see you soon!

Cons

Velocity is our motto. Chaos is our middle name. We embrace it. We reorganize. We change our toolchain. We layoff and fire, then we hire. We ride! Design-oriented CEO is less competent in the engineering/technical domain. Our robots are serious engineering/technical stuff. Company culture is a personality cult, revolving around the CEO. He wears a white cowboy hat. Always. The small "executive" huddle who surrounds the CEO worships the white hat. Only the CEO wears a white hat. No one else would dare.

5
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