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      ICS.AI

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      ICS.AI reviews

      Do not work here! - Anonymous employee ICS.AI Employee Review

      1.0
      8 Apr 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      No pros. Toxic work environment.

      Cons

      Worst work environment ever been in. No clear business plan. Encouraged to lie about products and software to prospective clients. CEO is abusive and has little to no respect for employees. Shouting and screaming is the norm. This company now trades as ICS.AI after going bankrupt. Nothing has changed. Proceed with caution if looking to do business with the company as they are unlikely to deliver on any promises. Take your money and your career elsewhere. Absolutely do not work here!

      avatar
      ICS.AI Response
      4y
      Thanks for your review. Sorry to hear you had such a negative experience working with ICS.AI. Appreciate that the review is now a couple of years old but if you had any suggestions/recommendations as to how things could have been improved during/following your time with the company then I’m always more than happy to have a confidential conversation offline. I guess what I can say is that you should know that your comments have been listened to. As a company we have made every effort to heed this message, and above that put actions in place to ensure that your experience is very much an exception. That includes improving our processes as well as getting the right people in place to ensure that our people are our key focus, and that we’re adhering to best practice across the board. Thanks again, Steve – Talent Acquisition Specialist

      Explore other reviews about ICS.AI

      5.0
      30 Aug 2024
      Head of delivery
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote working, great pay and additional remote working top up for home equipment etc

      Cons

      No real cons at all

      4.0
      13 Jan 2022
      Developer
      Recommend
      CEO approval
      Business outlook

      Pros

      I have been working with ICS.AI for a few months now and whilst it's a bit chaotic at times I know this is because of a lot of change. Change doesn't happen overnight and this means it can be frustrating sometimes but when you look back and see where it's come from to where it sits, you can see improvements. The people make ICS.AI what it is, from the leadership team down. I don't feel like the CEO is this scary person I can't speak to, and that's really refreshing. He's the sort of bloke you could go for a beer with. We are being asked a lot for our feedback at the moment from the HR team and I've never felt like I've been given more value to how I think and how I feel. Everyone is taking really good care of me. The intentions are all good and the growth plans the company has are genuinely exciting. I can forgive a bit of madness here and there for the plans of the future.

      Cons

      The systems aren't used right and some of our resources could be deployed better. We need to grow a bit more and reflect on how we do things, plan the changes and communicate how they're going to happen. Benefits could also be better, because the salaries are good and so are the holidays but I think we are missing things like medical, pension etc that would be all the better for us.

      avatar
      ICS.AI Response
      4y
      This is a really balanced and thought out review and we're touched you took so much time and care to write this. Thank you so much for your honesty and your feedback. We're glad we tick so many boxes, and as we've started to fix some of your negatives (thanks to your excellent feedback!) we're pleased to announce a massive enhancement to our benefits package. We now offer... 1) Flexible working - including the option for a hybrid of remote or office, not one or the other- as standard 2) A minimum 5% pension contribution from the employer 3) Full cover private healthcare 4) Enhanced holidays 5) Equipment allowance for WFH set up 6) A £1200 allowance for WFH and the additional costs to the employee due to cost of living increase across the board 7) Genuinely competitive basic salaries for the tech market in the UK And this... is just the beginning. Thank you for everything you do for us and we look forward to continuously improving and being the best employers we can be for you.
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