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      ICW Group

      Engaged employer

      ICW Group reviews

      Immediate Team is Great... - Anonymous employee ICW Group Employee Review

      3.0
      18 Feb 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Immediate team members very helpful and smart. Managers and directors in IT look after the members. Good opportunities to learn.

      Cons

      Corporate is extremely out of touch with compensation. High turnover rates in IT. Raises and bonuses to help with "retention" were pitifully small (inflation is 7%, raises were less than half that). Promised promotions were not upheld. Paperwork for past promotions were mysteriously lost.

      Explore other reviews about ICW Group

      5.0
      12 Jun 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

      Cons

      Nothing- None at this time.

      3.0
      8 Jun 2026
      Claims specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Triage department does some of the initial contacts.

      Cons

      Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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