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      ICW Group

      Engaged employer

      ICW Group reviews

      "ITW" - Anonymous employee ICW Group Employee Review

      1.0
      8 May 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      San Diego is a great place to live. Nice suburban office location. Chairman of the Board is an excellent businessman and a good man who has contributed generously to the community.

      Cons

      I do not have the same respect for some other members of the senior management team as I have for the COB. Company seems to be dominated by IT initiatives ($$$) -- Technology is valued over experienced, knowledgeable employees. During my career at ICW, I observed several layoffs and noticed that on occasion, seasoned individuals abruptly "left employment". This may not a good place to work if you are outside the "clique".

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      5.0
      12 Jun 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

      Cons

      Nothing- None at this time.

      3.0
      8 Jun 2026
      Claims specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Triage department does some of the initial contacts.

      Cons

      Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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