Management needs to manage - Customer Service Representative IDT Employee Review

1.0
5 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Flexible schedule Coworkers are supportive and share their knowledge

Cons

Training is unorganized and rushed Management expects you to know everything after 2 weeks training Certain departments have no opportunity for promotion

Explore other reviews about IDT

5.0
15 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment. Great people

Cons

There are not many cons working here

4.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Job provides good work life balance

Cons

Management could be more proactive with team members

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IDT Response
2mo
We are pleased to hear that you enjoyed a good work-life balance at IDT. We particularly appreciate your note on management proactivity. As we continue to expand and support our remote teams, we recognize that maintaining consistent engagement across distributed environments can be a challenge. We are actively working to bridge these gaps and would sincerely value any specific ideas or suggestions you may have on how we can better support our remote workforce. Thank you for your contributions, and we wish you the very best in your future endeavors.
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