Experience - Customer Service Representative (CSR) IDT Employee Review

3.0
18 Feb 2025
Recommend
CEO approval
Business outlook

Pros

-Time management -Good schedules -average payment

Cons

-Work environment is horrible -Management doesn't know what are they doing -HR useless

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IDT Response
2mo
Thank you for sharing your feedback. We value transparency and continuous improvement. If you are a current or former employee and have specific instances or concerns you would like to discuss, we would genuinely like to hear them. Please feel free to reach out directly to our Global HR team by emailing humanresources@idt.net to arrange some time discuss your experience in more detail.

Explore other reviews about IDT

5.0
15 Jan 2025
Anonymous employee
Recommend
CEO approval
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Pros

Great work environment. Great people

Cons

There are not many cons working here

4.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Job provides good work life balance

Cons

Management could be more proactive with team members

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IDT Response
2mo
We are pleased to hear that you enjoyed a good work-life balance at IDT. We particularly appreciate your note on management proactivity. As we continue to expand and support our remote teams, we recognize that maintaining consistent engagement across distributed environments can be a challenge. We are actively working to bridge these gaps and would sincerely value any specific ideas or suggestions you may have on how we can better support our remote workforce. Thank you for your contributions, and we wish you the very best in your future endeavors.
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