Cold Calling company that does not value their staff - Telephone Researcher IFF Research Employee Review

1.0
21 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Fair wage, reasonable hours available.

Cons

Thinly-veiled, dispassionate corporate environment when you scratch the surface. Work is very boring. Forced to purchase equipment to be able to work. IT systems are annoyingly slow forcing you to start work at least 15 minutes early without payment. Encouraged to cold call and call same people multiple times even when they have shown no interest. Communication is inconsistent - ok within social media platform during work, but communication with the central office is one-sided and often ignored. Would give no stars if possible. Worst employer I have ever worked for. Felt completely unvalued.

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IFF Research Response
6y
Thank you for taking the time to write a review and I’m sorry to hear that your experience has not been a positive one. We are continuing to take on feedback from our team and striving to develop a place of work that is enjoyable for all. The nature of this work does often mean making unplanned contact with businesses and individuals, however, we are developing our training offering to ensure that individuals feel comfortable and equipped to do so. Many thanks, Hannah Dunn - People Manager

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