Pros
1.Not bad as a beginner-level job. 2.In general, the majority of the people are friendly to work with. 3.There are work events to attend.
Cons
1. As fancy as the job title sounds, this is a call center job. 2. If clients give you a bad review, you will need to explain to the head of the department why and what happened that caused clients to give you a bad review. 3. Recently recruited two new team leaders. One of them has no financial-related background, and no leadership was demonstrated other than chit chat with everyone and sending gifs in team chat. It is hard to convince people when the leaders are incompetent. 4. High turnover rate. All the seniors in the team left, little progression within the team. The head of the department is more forced to make stakeholders happy than care for the team. 5.The bonus is less each year.