Working for the IRS in Kansas City, Missouri - Data Transcriber IRS Employee Review

2.0
8 May 2023
Recommend
CEO approval
Business outlook

Pros

The government has excellent health Insurance. There was a great 401K, which I transferred to my personal Financial Advisor. There was plenty of O.T. offered, plus a night shift differential. We did have a Union, however they were of little help. I received an email from the Union a MONTH after I'd resigned. I informed him I already resigned. The Union was very difficult to get in contact with.

Cons

I worked the night shift; 6:00 p.m. to 3:30 a.m. I was trained to work in SCRIPS and ISRP departments. I didn't have issues with most of my co-workers. There were co-workers that had worked there for several years. They would meet their quota for the night and then just sit around and talk, or were away from their desks. When I first started working Covid had struck. My first manager and I got along fairly well. Not so much for the second manager. Everything was fine at first, however the last 4 months were miserable. She would call me out on simple issues in front of the department. After two of these incidents, I would say get back with me after lunch and that these were issues that should be discussed in private. She also called out people who she considered inferior to herself. I told these people to stand up for themselves......they were too afraid. During this time we were spaced apart. ISRP was put in a department on the 2nd floor. One time my immediate supervisor came to my cubicle and was wearing shorts that no self respecting woman or man should wear. I told her let's talk about the issue another day, that I was really stressing on the particular transcribing I was doing, just so I didn't have to look at her outfit. Her initials were E.L.T. and her pic in email was a black cougar.........nuff said. I resigned on my 2nd anniversary of working there. (One should make sure they resign properly). I sent emails to all the higher ups informing them of the conditions we all were working under.

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5.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Excellent career experience. Opportunities to do tax advisory, controversy, and litigation.

Cons

Lower than market pay, Congress always coming after the budget.

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

-Got me started in my career as an auditor -thorough tax law training -many senior auditors helping you learn the profession

Cons

-communication from management is not always transparent -when you are at the bottom of the ladder, you get verbal abuse from not only POA and taxpayers (understandable, given this is the IRS), but also management/OJI's. They want to look good to their bosses and will throw you under the bus if they have to in order to save themselves. Even if they gave you instructions that got you in trouble. They SHOULD be supporting you in your function as an auditor, but they'll do whatever is easiest for themselves ultimately. -on job training can be disorganized -bureaucratic culture -like many other companies, a lot of things you're expected to learn by yourself. Such as how to avoid POA delays.

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