Been around for a while for a reason - Manager ITSM Employee Review

5.0
8 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Good company good people etc

Cons

Not that many cons to speak of

Explore other reviews about ITSM

1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- free drinks - local restaurants

Cons

- management don’t know how to do their job and fire you since they can’t handle things - supervisors and team leaders are dating which is a direct line of conflict. - it isn’t what you know it’s who you know - training is about 6 weeks then you are on your own to learn everything new as the training covers about 15% of what you actually do - turnover is massive, 7 hiring groups a year of 30 people. You’d be lucky to find anyone lasting more than 6 months - there review process is counter productive and ask to much for paying bare minimum - jobs best suited to working visas looking to make a quick $

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good wage for customer service

Cons

Repetitive work and have to deal with very difficult customers

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