Had a negative ~impact~ on my mental health - Server/Cashier Impact Kitchen Employee Review

1.0
20 Nov 2023
Recommend
CEO approval
Business outlook

Pros

-Trained thoroughly -Easy work -Staff discount -Some staff I worked with were good people

Cons

-Basically minimum wage -Entitled and rude clientele (at least at my location) -Major nepotism, you'll see a lot of family members or friends of founders get promoted over more qualified people who get treated like they are expendable -Only higher ups get meal stipend -Expensive food even with discount. -Creepy constant audits of performance, fear based management

Explore other reviews about Impact Kitchen

1.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Free coffee Great staff Cool uniform

Cons

Not DOH compliant Low wage Poor working conditions Work life balance only exist for Senior Management Policy is subjective Sells rancid food Intentionally juices spoiled product Illegal jarring practices Serious rodent problem Serious drain problem

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Impact Kitchen Response
3mo
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet expectations. At Impact Kitchen, we care deeply about our people, our guests, and our communities. We take compliance, food safety, and workplace standards extremely seriously and work closely with regulatory bodies to ensure all locations meet or exceed required guidelines. Allegations regarding food safety or working conditions are not reflective of our standards, and we encourage anyone with concerns to report them directly so they can be properly investigated. We’re proud of the culture we continue to build and the many team members who find meaning, growth, and opportunity within our organization. That said, we know there is always room to improve, and feedback — even when difficult — helps us do better. We appreciate your time with us and wish you success in your future endeavors.
3.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The people were great there fun team to be with

Cons

Environment was toxic Pay was terrible for the amount of work they make you do Was there there for a long time and never got a raise but the people who were just hired made more then I did

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