Making a difference - Technical Support Engineer Impress Solutions Employee Review

Variety of work, applications, technologies Leading edge automating processes and integrating with many third party applications, including many banks Variety of Clients generally great to work with Bosses very supportive and understanding of personal issues Challenging role very enjoyable and keeps life interesting Remote working since initial lockdown for protection of team which I find works very well. Very nice office when anyone does have to go in to prepare hardware etc for customers, great location, close to station and right next to all shops and restaurants etc. Good quality equipment supplied to home, VOIP high tech phones, headsets for Microsoft Teams, 2 monitors and PC

Has been stressful at times but team is now expanding to accomodate the growth and success of the business with some great new additions Can require some out of hours support but not too often and just like every other IT role I have had in my 35 years in IT Need to slow downa little at times and not take on too much new development but at the same time this is largely driven by customer demand and competition between clients to keep one step ahead

- Well established company with an extensive number of clients, has been in business for 20 years and is still growing and expanding. - Nice office with a great location in Romford (ideal for transport links). - Hardworking team of management and colleagues. - Friendly, sociable and supportive network. - Strong focus on investing in training & development. - Busy, professional & enjoyable working atmosphere. There are plenty of opportunities to grow & develop within this firm, which is quite beneficial for career development. I have been involved (and have gained key experience) in a wide range of areas throughout different aspects of my role and department. We have plenty of regular one to one with management, creating an opportunity to voice our feedback, report back how things are going and so on - which is completely different to larger companies where this may occur a few times a year at best. Management are approachable and supportive in encouraging us to excel & challenge ourselves. A busy firm with a hardworking team, lots to do and plenty to get done!

None to mention at present