18 Feb 2020
Anonymous employee
Included Health Response
6yThank you for sharing your feedback. We are glad to hear your support for our products that are making a real difference in people's lives, thanks to the hard work of our smart and caring team. However, we are sorry to hear that you feel dissatisfied with other aspects of the business.
We are fortunate to continue growing our business year over year as we seek to achieve our mission. Each year, we apply lessons learned from prior years and assessment of market changes to refine our strategy, operations and annual priorities and those processes get stronger every year. It is critical that we continually align our resources to support our business strategy in order to set up our company and team members for success. Our leaders strive to communicate with authenticity about what we are learning and how we are evolving so that we can stay focused as a company and deliver maximum impact to our members and customers.