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      Included Health

      Engaged employer

      Included Health reviews

      Great company with great people - Anonymous employee Included Health Employee Review

      5.0
      19 Feb 2020
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      One of the most inclusive places I've ever worked at. I enjoy the office camaraderie and how all of the teams come together. Even though I don't work on the Care Team (like the majority of the office), I feel very welcomed and apart of the greater GR team. Leadership is transparent, and has been very frank and honest with our teams. Things change frequently, but that has given great exposure to other parts of the business and employees across the country. The people that I've gotten to work with have been phenomenal with their drive, passion, and work ethic.

      Cons

      Some processes could be more streamlined, rather than working with different individuals for every thing. Doesn't seem to majorly impact efficiency though

      avatar
      Included Health Response
      6y
      Thank you for your thoughtful feedback. We're glad that you appreciate the inclusive and connected nature of our team. Our GR team is the source of our success and we are grateful for the dedication and teamwork that everyone brings each day to our important work. It is also good to hear that you are receiving direct communication from our leaders so that you can do your best work and know the how and why that drives leaders' decisions. These are important reminders of what matters to our team members so we can continue to uphold those foundational parts of our culture as we navigate uncertain times. Yes - as we scale we will continue to find opportunities to improve the efficiency and effectiveness of our systems and processes. We are making investments company wide to create some meaningful changes and always look to the ingenuity of our team members to bring forth your ideas as well.

      Explore other reviews about Included Health

      5.0
      3 Jun 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      2w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      6 May 2026
      Member care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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