Purposeful work, friendly & constructive culture - Staff Software Engineer Included Health Employee Review

5.0
24 Jun 2021
Recommend
CEO approval
Business outlook

Pros

You get to do interesting work every day, with a team of people dedicated to making healthcare better! We have a growth-oriented culture that brings out the best in people. With the recent mergers with Doctor On Demand and Included Health we are nicely positioned to make a real difference in the market.

Cons

Only marginally a "con", but while we are a fairly big company in any number of metrics, we're still a startup. As such, there are a lot of things that we have not figured out yet and part of the work is working through that uncertainty and making good choices as we go. A lot of fun, but not always for everyone.

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Included Health Response
4y
Thanks for sharing your experience as part of the team. You expressed our strengths perfectly - the wonderful people, growth mindset, and opportunity to make change in our members' lives. Thank you for all you're doing to contribute to our team, mission, and future!

Explore other reviews about Included Health

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

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Included Health Response
3w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Cons

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Included Health Response
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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