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      Included Health

      Engaged employer

      Included Health reviews

      The mission drives our work - Manager Included Health Employee Review

      3.0
      19 Jan 2023
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      IH has a strong vision. IH is in an innovative industry. Overall executive leadership has clear vision.

      Cons

      There's no pay transparency for leadership roles. You're often tasked with more responsibilities but promotions are hard to come by. It's not uncommon to be given expanded responsibilities but no pay increases beyond the standard annual performance review that doesn't even cover inflation when it is at a reasonable rate - much less with this high inflation rate. Leadership is highly interested in cutting costs which often comes at the peril of employees/member experience. They provide many stock options but that is not really helpful if you're unable to afford to buy those stocks given the meager pay raises. There's been a series of layoffs during my tenure and those aren't generally handled very well.

      avatar
      Included Health Response
      3y
      Thank you for taking the time to share your insights with us. We are diligently working on our pay transparency approach, including manager training and FAQs. This work has been underway since the fall and will be communicated more broadly in the coming months. If you have any questions in the meantime, your Talent Partner will be able to help.

      Explore other reviews about Included Health

      5.0
      3 Jun 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      2w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      6 May 2026
      Member care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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