New practice manager - Customer Service Representative (CSR) Indian Tree Animal Hospital Employee Review

3.0
11 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Nice facility. Scrub allowance. Most of the staff is nice. Management treats employees to Starbucks and food.

Cons

The new practice manager is not a good fit. Things went downhill after she started. High turnover. There are obvious Favorites.

Explore other reviews about Indian Tree Animal Hospital

2.0
12 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Lots of different learning opportunities.

Cons

Bad management, bad work environment and really toxic. Management expects you to stay after your shift daily causing burnout. The work load was too much and doctors would accept emergency appointments even though we were extremely short staffed. When mistakes were made, management blamed the technicians instead of realizing how burned out and over worked employees were. If you left on time, then you were scrutinized and frowned upon.

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Indian Tree Animal Hospital Response
4y
Thank you for taking the time to provide feedback on your experience working at our hospital. We are sorry to hear you didn’t have a great experience. As you know, we are a very busy hospital in the community and have been working hard to service our patients and clients. Like most small businesses, we are struggling to hire and retain people during/after the pandemic and know that may have an impact on our current staffing needing to work longer hours. We appreciate the extra time you worked and again, are sorry you felt underappreciated and undercompensated. It is good feedback we can use to make improvements. If you are willing to share more specifics about your experience and how we can improve, please reach out to HR at hr@vetpartners.com to set up time to talk to one of our HR Business Partners. We wish you the very best.
1.0
7 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Many clients are well-educated and take good care of their animals.

Cons

Toxic work environment Constantly shorthanded Cliques, rumors, bullying by leadership, and gossip

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Indian Tree Animal Hospital Response
2y
We're sorry to hear about your experience. We take feedback like this seriously and will address the issues you've raised with our team. We strive to foster a positive work environment for all staff members and will work to improve in these areas. Thank you for sharing your concerns. Please feel free to contact HR at hr@vetpartners.com to discuss this at any time. We wish you the very best.
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