This is a Sinking Ship - Software Support Engineer Ingeniux Employee Review

1.0
10 Jun 2023
Recommend
CEO approval
Business outlook

Pros

My coworkers were the best part. I've made good friends working here.

Cons

Management loves to assign heavy responsibilities and multiple job roles to the few people in the company, rather than hire enough people for the job. Crunch, long hours, and unhappy clients are commonplace due to unrealistic expectations of employees, and unrealistic promises to clients. The constant, normal energy in the workplace is "everything is on fire". This job caused me egregious burnout, and to feel anxiety to even walk into the office each day. After 5 years of work with the company, I was laid off without any prior notice, just a phone call after work one day saying not to come into work the next day. Walla Walla office is treated inferiorly to Seattle. There are no management personnel in Walla Walla office at all, and you're lucky if they visit every other month. Even then, they're likely to wander off and spend time sightseeing Walla Walla or have a meal with each other rather than be available to assist you. Due to the "someone quits or is laid off, and instead of hiring more we shuffle those duties to other people" environment, management and teammates become harder and harder to get a hold of as they become distant, working on these new duties, roles, and unrealistic expectations of clients. This leads to frustration and people leaving the company, and this perpetuates the cycle.

Explore other reviews about Ingeniux

5.0
25 Aug 2023
Recommend
CEO approval
Business outlook

Pros

If you can get a position it's good experience, especially if you're from a non traditional background.

Cons

Can be a bit disorganized at times

2.0
4 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great group of people to work with.

Cons

Mediocre product, sales force that sells what the customer wants, not what the company has, and the owner is a narcissistic sociopath.

2
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