Great company to work for - Customer Success Manager Ingram Micro Employee Review

5.0
7 Mar 2024
Recommend
CEO approval
Business outlook

Pros

- Great team internally - full onboarding program - Senior Leadership that care (open door policy) - Great salary and benefits - Quarterly or Annual bonus depending on role - Paid expenses - merit pay - Flexible working (Hybrid/WFH) - Fantastic learning path and progression - Discounted exam vouchers for major IT vendors (MS, Google, AWS) - Vendor/Microsoft lead events - collaboration with teams within Ingram Micro - career progression (opportunities) - Parking at UK head office - Team socials - Retail discount program as an Ingram Micro employee - Electric vehicle salary sacrifice scheme (New EV) - Central HQ in Milton Keynes, 5 min walk from city centre, 10 min walk from train station - onsite security and key fob entry into the office for maximum safety of staff

Cons

-Organisational changes within teams -No onsite cafeteria for breakfast or lunch

Explore other reviews about Ingram Micro

5.0
28 Oct 2025
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Very supportive work environment to grow

Cons

very team dependent with workload lots of offshore

3.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Associate culture and comradery Team collaboration Work/Life balance Stable earnings Global vision People Hybrid office days & remote

Cons

Toxic environment last several years from US ELT; Not people-first mentality; Public company pressures and metrics impacting day-to-day associates and expectations; Fear tactic implementation; Pay scales are widely vast and unjustified even based on merit, experience, and talent losing retention of resources; Lack of communication by leadership on roadmap for awareness to our resellers and vendors- lack of trust and execution with go to market objectives; Losing customer business due to no support teams in place in the big bet areas of the company (Cloud and Platform);

1
See reviews by: Helpful|Rating|Date|All