Don't Don't Too Much... - Customer Experience Representative Ingram Micro Employee Review

2.0
22 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Benefits are relatively affordable Hybrid schedule Vendor swag

Cons

If you get too good in your role, you will not be promoted. You become too expensive to replace so you will be held back Unequal workload amongst team Associates who are hard working, engaged, and productive get stretched way too thin

Explore other reviews about Ingram Micro

5.0
28 Oct 2025
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Very supportive work environment to grow

Cons

very team dependent with workload lots of offshore

3.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Associate culture and comradery Team collaboration Work/Life balance Stable earnings Global vision People Hybrid office days & remote

Cons

Toxic environment last several years from US ELT; Not people-first mentality; Public company pressures and metrics impacting day-to-day associates and expectations; Fear tactic implementation; Pay scales are widely vast and unjustified even based on merit, experience, and talent losing retention of resources; Lack of communication by leadership on roadmap for awareness to our resellers and vendors- lack of trust and execution with go to market objectives; Losing customer business due to no support teams in place in the big bet areas of the company (Cloud and Platform);

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