Opportunities to talk directly with customers (not hidden away).
Community volunteer opportunities.
Regular contact & feedback from management.
Cons
Reviews are not supposed to be about salary & salary lags behind going market rate.
Opportunties for growth are limited & are more a formulaic & out of a management book rather than about the individual
Leaders / management are average to below average talent-wise.
Subject matter (patents) sounds cool from the outside, but the product is tailored around and sold mostly to bottom-feeding lawyers & businessmen who want to garner licensing fees (not the inventors).
London-based acquirer (CPA) is a pretty backwards organization.