Slave drivers, no job security - CCM Inovalon Employee Review

1.0
30 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Good pay (hourly) and good benefits.

Cons

They are slave drivers, very high stress! There's an enormous pressure placed on their employees with the constant threat of being fired. Weekly and Biweekly job evaluations reminding you of the potential to loose your job once you fall under their 95% level of job performance and expectation. Your calls are randomly selected, monitored and graded. Environment is a call center with monitoring of not only the calls with a minimum number of calls required daily, but the employee is not to take more than a 2 minute break between each call. They monitor even the time you are away at the bathroom which is maximum 7 minutes. You are also not allowed to answer nor look at your phone. Bottom line is the location I worked in closed its doors after so many employees, quit, got fired or got sick from the high stress!!

Explore other reviews about Inovalon

5.0
4 Oct 2025
Recommend
CEO approval
Business outlook

Pros

I like my co-workers. The leadership seems to be heading in the right direction of change. Remote work

Cons

a bit behind the market in terms of processes. Sales led org

1.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company was a great place to work under the leadership of its founder and CEO. It offered strong products, a positive culture, and exceptional sales leadership. However, after the founder and president departed, the company’s direction and leadership changed significantly, impacting the overall employee experience.

Cons

Since the leadership transition, the focus appears to have shifted away from employees and more toward financial performance and investor perception. The company has gone through multiple rounds of layoffs, while at the same time hiring sales representatives who often seemed underprepared for the role. Much of the enablement function was reduced or eliminated, with an increasing reliance on AI-driven solutions. Leadership within my department was challenging (toxic). There was a noticeable tendency to favor individuals brought in from a previous company, which negatively impacted morale and team dynamics - leadership was clueless . The leadership style often came across as inflexible, with limited openness to alternative perspectives or collaboration. It was a “I know best because I’m so experienced so it should be THIS way” mentality . As a result, cross-functional relationships suffered (sales leaders didn’t respect dept leadership) and there was little partnership with sales leadership to reinforce training and enablement initiatives. One bright spot was the Sales Engineering organization. The team was highly skilled, well-respected, and led by an exceptional leader who fostered a strong culture and delivered real value to the business. Overall, while the company offers solid products and has talented people in certain areas, the culture, leadership decisions, and ongoing organizational instability make it difficult for me to recommend as a long-term career destination.

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